Your AI assistant for Instagram DMs & WhatsApp
Stop spending hours answering repetitive messages about hours, pricing, and availability. Duri handles the routine so you can focus on your business.
Hi! What are your hours today?
Duri AI
We're open today 9 AM - 6 PM! Feel free to stop by anytime.
Do you do custom birthday cakes?
Duri AI
Escalated to owner...
How It Works
Three simple steps to automate your messaging
Customer Messages
A customer sends a message on Instagram or WhatsApp with a question about your business.
AI Responds
Duri checks your knowledge base and instantly replies with accurate information.
You Stay in Control
When Duri isn't sure, it escalates to you and learns from your response.
Everything you need
Powerful features to automate your customer messaging
Smart AI Responses
Powered by Claude AI, Duri answers questions from your knowledge base with confidence scoring.
Instant Escalation
When AI isn't sure, messages are instantly escalated to you with push notifications.
Continuous Learning
Duri learns from every conversation. When you answer a question, it suggests adding it to your knowledge base.
Knowledge Base
Build and manage your business knowledge base with version history and easy editing.
Multi-Platform
Connect Instagram DMs and WhatsApp Business from a single dashboard.
Content Moderation
Built-in safety screening filters inappropriate content and detects prompt injection.
See it in action
Watch how Duri handles a real conversation
Sarah
Hi! Are you open on Sundays?
Auto-replied by Duri
Yes! We're open Sundays from 10 AM to 4 PM. We'd love to see you!
Sarah
Great! Can you do a custom 3-tier cake for a wedding on March 20th?
Escalated to you
That's a great question! Let me connect you with the owner who handles custom orders.
You replied
Hi Sarah! Absolutely, we'd love to make your wedding cake. Let me send you our custom cake menu and pricing!
Duri suggests adding to knowledge base: "We offer custom wedding cakes. Contact us for custom cake menu and pricing."