00Duri for small business

Yourinbox,answeredwhileyou'rebusyrunningtheshop.

Duri reads your Instagram DMs and WhatsApp messages, replies with your voice when it’s sure, and hands off to you when it’s not. No templates. No bots that make you look bad.

No credit card · 2-minute setup · Instagram + WhatsApp

01How it works

Three moves.
Zero babysitting.

01

Messages come in.

Connect Instagram and WhatsApp in 2 minutes. Duri listens to every DM and handles the initial triage automatically.

Instagram

Jamie

hi! what time do you close today?

Duri is processing…
02

Duri replies when it's sure.

With your tone, your hours, your pricing. All pulled from a knowledge base you control. Confidence scored before every send.

AI replied94% confidence

We close at 7 PM tonight! Anything else I can help with?

03

You handle the rest.

When Duri isn't confident, it escalates to you with full context. No customer waits alone. You reply, Duri learns.

Escalated to Ed

Custom order request — outside KB

Awaiting your reply…

02What Duri does

Every message, handled — or flagged.

Smart AI Responses

AI

Powered by Claude AI, Duri answers questions from your knowledge base with confidence scoring — and only sends when it’s sure.

Are you open Sunday?

Yes! We're open Sunday 10–6. Want to book?

Confidence: 94% · auto-sent

Instant Escalation

Live

When Duri isn’t sure, a push notification reaches you in seconds — with full context.

Continuous Learning

Duri learns from every conversation and suggests new KB entries when you answer something new.

Knowledge Base

Versioned

Build and manage your business knowledge with version history and easy editing.

Sunday hours10 AM – 6 PM
Walk-in policyWelcome, best before 4 PM
v3 · 12 entries

Multi-Platform

Connect Instagram DMs and WhatsApp Business from one dashboard.

Instagram
WhatsApp

Moderation & Safety

Built-in content screening and prompt injection detection keep your inbox safe.

03Live demo

See it work.
Right now.

Watch Duri handle a real conversation, then take over and ask anything a customer might send.

Real chat, real AI. Ask anything a customer might.

Duri Demo
live

Loading demo…

Stop answering the same five questions.

Set up Duri in 2 minutes and reclaim the hours you spend answering the same DMs about hours, pricing, and availability.

No credit card · 2-minute setup · Instagram + WhatsApp